Privacy And Policy
Effective Date 24-11-2024.
Chella Cast Housing Firm ("We," "Our," or "Us") is commited to protecting your privacy. This Privacy Policy outlines how we collect, use and protect your personal information whwn interact with our website, whatsapp channel or other services.
Information We Collect
we collect and process personal information to
provide our services effectively.
This includes:
This includes:
- Personal Details: Name, Phone Number, email address, Home address And Passport (If required).
- Enter Property Preferences: Information about your housing preferences, such as budget, location, and accommodation type.
- Communication Data: Messages sent via WhatsApp, email, or through our website contact form.
- Usage Data: IP address, browser type, and other technical details about your interaction with our website.
How We Use Your Information
we collect and process personal information to
provide our services effectively. This includes:
- Provide and improve our services, including recommending properties that match your preferences.
- Facilitate communication and respond to your inquiries on WhatsApp or other platforms. .
- Process bookings, payments, and related transactions.
- Send updates, promotional materials, or offers related to student accommodations (with your consent).
- Comply with legal obligations and resolve disputes.
Sharing Your Information
We may share your information in the following
cases:
- With Service Providers: Third-party vendors who assist with payments, maintenance services, or property management.
- Legal Obligations: If required to comply with legal requests, enforce our terms, or protect our rights.
- With Your Consent: When you provide explicit permission to share your details with specific parties.
Data Protection and Security
We prioritize the security of your personal data
by:
- Using encryption protocols and secure servers to store information.
- Regularly updating our security measures to prevent unauthorized access.
- Limiting access to your personal data to authorized personnel only.
However, no method of transmission over the
internet is 100% secure, and we cannot guarantee
absolute security.
Your Rights
As a user, you have the following rights
regarding your personal data:
- Access and Correction: Request access to the personal data we hold about you or request corrections to inaccuracies.
- Data Deletion: Request that we delete your personal data (subject to legal requirements).
- Opt-Out: Unsubscribe from promotional emails or messages at any time.
To exercise these rights, contact us at
jecintanwoye2@gmail.com.
Use of Cookies
Our website uses cookies to enhance user
experience and analyze site traffic. By using
our website, you consent to our use of cookies.
You can manage your cookie preferences through
your browser settings.
Third-Party Links
Our website or WhatsApp channel may contain
links to third-party websites. We are not
responsible for their privacy practices or
content. We encourage you to review the privacy
policies of these external sites.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the effective date.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
- Email: jecintanwoye2@gmail.com
- Phone: +(234) 808-7110-613, +(234) 814-0276-957 and +(234) 915-4063-331
- WhatsApp: WhatsApp Link
